Monitoring Evaluation Accountability and Learning (MEAL) Field Officer

Kenya National, Dadaab | Full-time


Vacancy Announcement

Organization Background

LWF World Service is the humanitarian and development arm of the Lutheran World Federation. We are a widely recognized, international, faith-based organization working in over 20 countries. We seek to bring people of all backgrounds together in the common quest for justice, peace, and reconciliation in an increasingly complex and fragmented world. A commitment to the human rights of every individual, regardless of their status, guides our work, actions, and operations. We are particularly known for our timely, compassionate, and professional humanitarian work, and for our field presence in hard to-reach areas. Our work is people-centered and community- based. Above all, we work with the most vulnerable, and in order to claim and uphold their rights, we engage proactively with local government and community structures. Our partners in Kenya Djibouti Somalia Program include: Lutheran Churches and their related agencies, The European Commission (ECHO), the US Government (BPRM), Church of Sweden, ELCA, WFP, UNICEF and UNHCR with whom we are key implementing partners.

Lutheran World Federation -Kenya-Djibouti-Somalia Program, is seeking to recruit suitable candidates for the positions of Monitoring Evaluation, Accountability and Learning Officer in Dadaab Refugee Camp and This position reports to the Quality Services Manager.

 The Monitoring, Evaluation, Accountability and Learning (MEAL) Field Officers will be based in Dadaab Refugee Operation area.  S/he will work as the field technical lead in providing Monitoring & Evaluation (M&E) guidance, leadership, supervision and recommendations to ensure that the M&E systems meet the needs of projects. The MEAL Field Officer will be expected to lead MEA system implementation including monitoring, accountability initiatives, support assessments and MEA budgeting. The postion holder will mentor and/or capacity build existing field project staff in M&E, accountability and foster the documentation of learning processes.

Key Responsibilities

  1. Responsible for developing and implementing the Area Program's Monitoring and Evaluation framework.
  2. Lead in the adoption and application of LWF World Service and ACT Alliance policies, systems, guidelines, procedures and action plans for accountability to Disaster Affected Persons (DAP’s) in LWF World Service operations and in line with donor requirements.
  3. Responsible for building the capacity of program staff on MEAL.
  4. Support the development of quality proposals and concept notes both offline and through the NEWDEA system (LWF World Service web based planning, monitoring and reporting system).
  5. In liaison with Sector heads, support in the compilation and submission of quality and timely periodical reports - (Weekly, monthly, quarterly, annual reports) and provide graphic/illustrated feedback to management of standard indicators for all sectors.
  6. Responsible for using accountability (and internal audit) reports and findings to improve LWF World Service internal processes and the quality of programs.
  7. Responsible for the collection, analysis and dissemination of project data and follow up with specific sectors for the utilization of such data.
  8. Facilitate the transformation of experiences and individual learning to institutional learning through the documentation of situational reports and updates, human interest stories, photographs and control on social media sharing for purposes of communicating and documenting LWF World Service work in the Area Program.
  9. Responsible for the establishment, implementation and improvement of LWF World Service Complaints and Response Mechanism in all sectors and components of the operations in the Area Program.
  10. Maintain a complaints database and manage the complaints feedback and referral system in close collaboration with the Focal Person(s)/sector heads and management.
  11. Responsible for the management of Sexual Exploitation and Abuse (SEA) and related accountability investigation processes.
  12. Periodically assess capacity gaps in implementing effective accountability and CRM systems, and to design and facilitate appropriate training and capacity development sessions for staff.
  13. Assess beneficiary accountability mechanisms in place and lead strengthening of such mechanisms including through appropriately structured dissemination of M&E findings.
  14. Responsible for representing LWF World Service at MEAL Initiatives/forums and meetings.
  15. Any other duties.

Professional Qualifications and Required Skills

  1. Bachelor’s Degree in Social Sciences, Statistics or other related field.
  2. Proven experience in implementing effective M&E tools and systems.
  3. At least 3 years of progressively responsible and directly relevant professional experience in a humanitarian context, with at least 2 years management experience in preferably Protection and Education  programs in  INGO context.
  4. Demonstrated management experience with the ability to engage and motivate staff in a challenging environment.
  5. Possess working knowledge and experience of humanitarian principles, laws and standards – Core Humanitarian Standards (CHS), Sphere Minimum Standards, Prevention of Sexual Exploitation and Abuse (PSEA), Rights Based Approach (RBA) and Gender Age Marker.
  6. Experience in dealing with sensitive socio-political situations and working and living under pressure in unstable security environments and with long and irregular working hours would be an added advantage.
  7. Experience with Online Data Collection tools and techniques.
  8. Practical experience in Training of Trainers/Training of Facilitators skills.
  9. Demonstrated experience in conducting Sexual Exploitation and Abuse (SEA) and related accountability investigations.

Personal Attributes

  1. Strong representation and negotiation skills in working with UN organizations, partner agencies, Government departments and community groups.
  2. Excellent organizational and communication skills and extensive knowledge of Microsoft Office suit applications.
  3. Excellent team player with demonstrated ability to forge/mentor strong teams.

LWF World Service is an equal opportunity employer, irrespective of gender, race or religious affiliation. Qualified persons with disability and female candidates are encouraged to apply.

LWF World Service adheres to Child protection standards and to internal Child protection Policy.

LWF World Service is a signatory to the Code of Conduct for humanitarian agencies.

Our recruitment and selection procedures reflect the organization’s commitment to the prevention of abuse and exploitation of beneficiaries.